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EAA accessibility audit

See the barriers, user impact, and fix priority.

We audit the customer journeys that matter most to customers and regulators. You receive reproducible evidence for product, content, and engineering.

Request audit scope

What we examine

Scope is tailored to your service and market.

  • Page structure and semantics
  • Keyboard access and focus order
  • Names, roles, states, and status messages
  • Forms and error recovery
  • Colour, contrast, zoom, and reflow
  • Navigation and consistent interaction
  • Media, documents, and alternatives
  • Critical purchase or account journeys

Deliverables

Findings register

Reproduction steps, evidence, affected users, severity, relevant success criteria, and recommended fixes.

Leadership summary

Material risks, recurring patterns, strengths, and a practical order of work.

Team walkthrough

A live review of priority barriers and an opportunity for designers and developers to ask questions.

Where this audit fits

  • E-commerce and booking services
  • Customer portals and account areas
  • Consumer banking and payment journeys
  • Digital products entering EU markets
  • Procurement or due-diligence evidence
  • Teams preparing remediation roadmaps

Technical audit scope and limits

We use WCAG 2.2 Level AA as a technical benchmark and consider relevant European and national context. The audit is not a legal opinion, official certification, or guarantee against enforcement.

Describe the service and customer journeys you need assessed.

We will propose the pages, flows, and test coverage for a focused audit.

Request audit scope